Booking.com Faces European Investigation Over Paid Ads and Scams
The European Commission has opened a formal investigation into Booking.com regarding unclear advertisements, scams, and impersonation, with potential fines reaching up to 6% of its global revenue.

The European Commission has opened formal proceedings under the Digital Services Act against the platform "Booking.com" regarding fake ads, scams, and identity impersonation.
The Commission stated that the investigation covers fake accommodation ads, impersonation fraud, and phishing attacks exploiting booking and guest data, in addition to paid ads not being clearly labeled as advertisements.
Potential fines could reach up to 6% of the company's annual global revenue if a breach is proven. "Booking.com" stated that it is cooperating constructively with the Commission.
The Digital Services Act is a European framework that obliges major digital platforms to combat illegal content, protect users, and ensure advertising transparency, with the Commission able to impose fines on violators.
What Do These Terms Mean?
Digital Services Act (DSA): A European law regulating the operation of digital platforms, obliging them to combat illegal content, protect users, and ensure ad transparency.
Phishing: An attempt to deceive a user via fake messages or pages to steal their data, such as passwords or card details.
Annual Global Revenue: The total sales achieved by a company over a full year across all its markets, with the fine calculated as a percentage of it.
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